Refund policy
Last updated: October 28, 2026
Return & Refund Policy
Returns
We only accept returns for items that arrive defective, damaged, or with a manufacturing fault.
All sales are final unless the product is defective or damaged upon arrival, except where otherwise required by applicable law.
We do not accept returns for change of mind, incorrect sizing, personal preference, or items that are no longer wanted.
To qualify for a return, the item must be in the same condition it was received, unworn or unused, with its original tags and packaging whenever possible.
How to Start a Return
If you receive a defective or damaged item, please contact us at clothing4thestreetz@gmail.com with the following information:
- Your order number
- A description of the defect or damage
- Clear photographs showing the issue
Our team will review your request and provide instructions if your return is approved.
Please do not send items back without contacting us first. Unauthorized returns may not be accepted.
For approved returns involving defective or damaged products, we will cover reasonable return shipping costs or provide a prepaid shipping label.
Damages and Issues
Please inspect your order upon delivery and contact us as soon as possible if your item is defective, damaged, or incorrect.
We will evaluate the issue and determine the appropriate resolution, which may include a replacement, exchange, or refund.
Exceptions and Non-Returnable Items
We do not accept returns for:
- Incorrect size selections or sizing preferences
- Change of mind or personal preference
- Normal wear and tear
- Damage caused by improper use, washing, or care
- Items that have been worn, altered, or damaged after delivery
These exclusions do not apply where a return or other remedy is required by law.
Exchanges
Exchanges are only accepted for items that arrive defective or damaged, or where otherwise required by applicable law.
We do not offer exchanges for different sizes, colors, or styles due to customer preference.
If your item qualifies for an exchange, please contact us before returning it.
Refunds
Once we receive and inspect your approved return, we will notify you whether your refund has been approved.
If approved, your refund will be issued to your original payment method unless otherwise agreed or required by law.
Please allow additional time for your bank or payment provider to process and post your refund.
If you have not received your refund within a reasonable period after approval, please contact us.
Consumer Rights
This policy does not limit or override any rights you may have under applicable consumer protection laws, including rights related to defective products, incorrect items, or products that do not match their descriptions.
Contact
For questions regarding defective items, damaged products, returns, exchanges, or refunds, please contact us at:
Email: clothing4thestreetz@gmail.com
We will review your request and work toward an appropriate resolution in accordance with this policy and applicable law.